Effective Date: 18 June 2025
Last Updated: 18 June 2025

1. Acceptance of Terms

By accessing www.mavacrest.com or purchasing any of our digital products, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Eligibility

  • You must be at least 18 years of age to place an order or participate in any bonus prize draws.

  • Our services are available to customers worldwide, unless otherwise restricted by applicable law.

  • Employees of Mavacrest Ltd and their immediate family members are not eligible to participate in any prize draw promotions.

3. Digital Products

  • Mavacrest Ltd sells mystery digital posters delivered instantly via email or download link.

  • All products are for personal, non-commercial use only, unless stated otherwise.

4. Bonus Prize Draws

  • Occasionally, Mavacrest Ltd may run free prize draws as a bonus for verified customers.

  • Entry into a bonus prize draw is automatic upon successful purchase of an eligible product.

  • No additional fee or action is required to participate.

  • These prize draws are promotional in nature and not considered gambling or games of chance.

5. Prize Draw Conditions

  • Each draw is conducted fairly and transparently, using a certified random selection method or under independent supervision.

  • Winner(s) will be contacted via the email provided at the time of purchase.

  • If the winner cannot be contacted within 14 calendar days, an alternate winner may be selected.

  • Winners may be required to provide valid ID prior to receiving the prize.

6. Prize Delivery

  • Physical prizes (if applicable) are shipped free of charge within the UK.

  • International winners may be responsible for additional delivery costs or import duties.

  • Digital prizes (if applicable) are delivered via email.

  • Prizes are not transferable, non-refundable, and not redeemable for cash, unless otherwise stated.

7. Refunds and Cancellations

  • Due to the nature of digital products, no refunds will be issued once the download link has been delivered.

  • In case of technical error or duplicate transaction, please contact us at support@mavacrest.com.

  • Mavacrest Ltd reserves the right to cancel or amend any bonus draw or campaign due to unforeseen circumstances.

8. Technical Issues

  • We are not liable for any delays or failures caused by internet connectivity, server downtime, or third-party software.

  • In the event of a major system malfunction during a draw, Mavacrest Ltd may re-run the prize selection process fairly.

9. Fraud Prevention

  • Any suspected attempt to abuse the system, duplicate entries, or exploit vulnerabilities will result in disqualification and may be reported to authorities.

  • We reserve the right to block accounts involved in fraudulent activities.

10. Publicity

  • By entering a prize draw, you agree that we may use your first name, last initial, and region (e.g. Emily R., Leeds) in promotional material, unless you opt out.

  • To withdraw consent for publicity, please contact us at legal@mavacrest.com.

11. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be resolved by the courts of the United Kingdom.

📩 Contact

For any questions or legal matters, contact us at:
support@mavacrest.com
Mavacrest Ltd
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

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